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What are Challenge Questions?

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What are Challenge Questions?

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Challenge questions help prevent unauthorized access to your WebDirect information. Even if your User ID and Password are compromised your challenge questions and corresponding answers are only known by you and Bank of the West.

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Challenge questions help prevent unauthorized access to your eTimeBanker information. Even if your User Name and Password are compromised your challenge questions and corresponding answers are only known by you and Bank of the West.

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Profile photo of LindseyMyer LindseyMyer

Once you register a computer your routinely use to access Online Banking, the Enhanced Security Login process verifies that you are using a computer that you registered. Your challenge questions are used to identify you as an authorized user.

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