What are Cerberus and Banner Self-Services hours of Operation / Availability?
In most cases, Cerberus will be available to you 24/7. If, for some reason, we need to take Cerberus off line we will announce it with as much advance notice as is possible under the “Special Announcement” section of this web site. Banner Self-Service and SIS are taken off-line each evening so daily processing can take place. Examples of daily processing include; booking of transactions (which must take place before 12:00am), backups of particular system and data files, installation of system and program updates. As a result of tight scheduling, we are able to limit our downtime to two hours. It is pretty hard to say exactly when the system will be taken down, but we can say that it will be taken down for a two hour period sometime between 9:00pm 12:00am each night.
