What are categories and how do I assign categories to the items in my mailbox?
Categories provide you with a way to organize your items. You can assign a category to any item, including contacts. You create and add categories and can give each category an identifying color. The colors display in the Item List and the Calendar. You can assign more than one category to an item, and specify which category is the primary one. The color of the primary category will be used to identify the item. Four default categories (Follow-Up, Low Priority, Personal, and Urgent) are available for you to immediately assign to items. You can modify and delete them if you choose, as well as continue to create new categories. To quickly assign a category to an item… 1. Right-click an item in your Mailbox or Calendar, then click the category. 2. To change the color of an existing category or assign a color, right-click an item in your Mailbox and click, “More…” 3. Select the category name, click “Edit Color” click a color, and then click OK. How do I change item types? You can use “Chan