What are BroadVoices policies regarding its E911 or B911services?
BroadVoice’s E911 and B911 policies are as follows: • BroadVoice does not guarantee 911 service. • BroadVoice does not recommend that customers use the E911 or B911 service as their primary 911 service. • BroadVoice suggests that customers have an alternate method of dialing 911. • BroadVoice does not offer international 911 assistance. However, if an international caller dials 911, the operator will help in whatever way possible. • Users should be mindful that they should change their 911 address in their BroadVoice account portal whenever they move or they change their address. This is especially important for users of portable devices (such as gensip phones, soft phones, Asterisk phones, and Wi-Fi phones) since their location can change with great frequency. • Notify house guests of the nature of your 911 service.
