What are automatic dialers for telephones?
Automatic dialers for telephones are a system that calls numbers from a list or database when a call center representative in the call center is available. The automatic phone dialers for telephones improves lead generation and saves representatives time and frustration by detecting and not connecting the calls to fax machines, operator intercepts, non answered calls and answering machines, if that is what your call center wishes. One must know that such a dialer is not the same as a predictive dialer system. A predictive dialer calls prospects in anticipation of representatives becoming available at a rate calculated from a variety of factors, dynamically adjusting its pacing to best keep all of the representatives talking. A predictive dialer system will continue to dial in anticipation the representative’s availability, yielding extremely high talk times of around 50 minutes per hour, and help raise the lead generation quota. You may be asking yourself why you should choose these di
