What are arbitration and mediation Services?
Arbitration is the submission of a dispute to one or more impartial persons for a final and binding decision, known as an “award.” Awards are made in writing and are generally final and binding on the parties in the case. Mediation is a process in which an impartial person (the mediator) assists the parties in reaching their own settlement but does not have the authority to make a binding decision. This process can be effective for resolving disputes prior to arbitration.