What are alert profiles?
Alert profiles allow you to define who will receive notification of an outage (or a resumption of service). Profiles allow you to indicate multiple email addresses that may receive an alert, and at what time the alert is sent. For example, a profile might indicate that front line support is paged when a network outage occurs, that management is paged if the outage lasts for more than one hour, and that senior management is paged if the outage lasts for more than 2 hours. There is no charge for us sending you alerts, nor do we charge you anything for sending alerts to multiple recipients. You may set up your profile to notify however many addresses you choose, at the times of your choosing.
