What are aftermarket parts? Does MetLife Auto & Home use them when writing estimates?
Aftermarket auto parts are brand-new parts that are non-OEM (Original Equipment Manufacturer) made. A synonym for aftermarket is generic. The warranties on aftermarket parts we use meet or exceed those of OEM parts. Where allowed or mandated by state law, MetLife Auto & Home does include aftermarket parts in its estimates and clearly discloses the use of such parts in your estimate. MetLife Auto & Home warranties all non-OEM parts for as long as you own your vehicle.