What are 3 tips for running a successful restaurant?
SM: Do something different and do it well, so your guests leave wanting to tell other people. Hire only really nice people and take really good care of them. In turn, they’ll give out good happy vibes that people can feel when they come in, and they’ll also take really good care of all the guests and feel as if the restaurant is their home too. When things slow down even a little, that’s the best (and most important) time to shower guests with extras… extra food, extra attention, extra love. Always keep in mind that people are spending time and money to come to your place. Some people have traveled from far, planned way ahead, and it’s a special occasion for them. Treat everyone like it’s their special occasion. RE: I think tattoos are cool. I like your duck tattoo. Did you get it before or after you created your company One Lucky Duck and does it symbolize something significant? SM: Thanks. 🙂 I got it just before the online business launched. As soon as the logo was completed and co