What all services does the portal provide?
2 How do I access the services? You can access the services using the following steps. • For Technical Helpdesk, contact us through mail or phone. • For Ask an Expert, access the course you wish to ask a question about: This can be done via the Search Feature, Course Catalog, or My Training. Click Launch/Resume Course Ask an Expert. • For Discussion Forum, log with your username and password. Use the Home menu and select Message Center from the flyout menu, Select ‘Knowledgeshare.’ 3 How do I get access to the answers of my questions? When using the ‘Ask an Expert’ feature, you are required to include a valid email address with your question. A designated expert will send a reply to your question via email.