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What “aggregate” records and records “for each type of health benefit plan offered by the insurer” regarding requests for external review are insurers required to keep under NCGS 58-50-90(e)?

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What “aggregate” records and records “for each type of health benefit plan offered by the insurer” regarding requests for external review are insurers required to keep under NCGS 58-50-90(e)?

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At present, the Department is not expecting insurers to keep “aggregate records” or records “for each type of health benefit plan offered by the insurer”, since the Department’s and each contracted IRO will have records capable of providing aggregate information on requests relating to individual insurers.

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