What after sales support can users of PROFIBUS expect?
There are currently more than 1400 companies worldwide who have committed to PI, some 150 of which companies manufacture PROFIBUS products and support them via their thousands of agents, distributors and subsidiaries worldwide. Many of these companies are vendors of both (a) master and (b) slave technology. Our network of Regional PROFIBUS Associations also provide support in a number of countries where they can offer advice on product sourcing, implementation and application by ‘phone, fax and email. Many of these associations run training courses and seminars. PROFIBUS is of course a core part of most vendors product offering and you would expect many of their support staff to be able to deal with PROFIBUS technical issues.
