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What advice should loan servicers/lenders give borrowers who are facing difficulties fulfilling their obligations on their existing mortgage(s)?

April 26, 2017advice borrowers difficulties existing facing fulfilling lenders loan obligations Servicers

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What advice should loan servicers/lenders give borrowers who are facing difficulties fulfilling their obligations on their existing mortgage(s)?

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The H4H program is another loss mitigation option to keep borrowers in their homes on sustainable and affordable terms. Lenders should provide information to borrowers on possible options including contacting a HUD-approved counseling agency. Borrowers may call (800) 569-4287 or visit www.hud.gov/offices/hsg/sfh/hcc/hccprof14.