What advantages does legal process outsourcing (LPO) offer to law departments and law firms?
Patni: Outsourcing in general offers significant cost benefits and scalability. Most importantly, it makes it possible for a business to greatly enhance the productivity of its staff by outsourcing non-core work, which enables the staff to focus on what they do best. It affords a great deal of flexibility with respect to staffing. Legal process outsourcing presents a special challenge in that those who execute the work must be lawyers and must be knowledgeable about the law of the jurisdiction that is applicable to the outsourced work. That is why recruitment, training and active supervision by qualified professionals play a critical role in the delivery of these services. Also, given the sensitivity of the work, client and vendor must work together to identify specific tasks that can be outsourced successfully. This differentiates the work of an LPO from other kinds of outsourcing. That said, once the project has been scoped, it can be executed in a better, faster, cheaper manner by u
