What activities, functions or processes are most likely to be outsourced by companies?
As a logical consequence of Roland Coase’s theorem (1937), the likely candidate will be parts of the company that are not normally exposed to market discipline forces. What is observed in the market place is that the functions more commonly outsourced are: IT, Call Centres, Supply Chain Management, Finance & Accounting, and HR – Processes. The debate continues where do Payroll and Accounts Payable fit.
Related Questions
- Does Lusty Latinas outsource to other companies any privacy-sensitive functions such as management of its customer email system, web hosting, bulletin-board, or its e-commerce platform?
- What are the key criteria for determining which functions and which processes should be outsourced? Is there some magic formula?
- What are the key criteria for determining which functions and which processes should be outsourced?
