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What action should be taken when a summons and complaint is received?

April 26, 2017Action complaint received summons

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What action should be taken when a summons and complaint is received?

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Immediately notify First Professionals by calling the Claims Department at (800) 741-3742, ext 3047. If you are served, First Professionals only has a limited number of days to assign a defense attorney and prepare a response to be filed on your behalf. It is important that you not discuss the case with the patient, the patient’s attorney or any other parties involved in the care and treatment of the patient. You should gather and secure the patient’s records immediately.