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What action must end-users take to receive service from the new I-4 Americas satellite?

April 26, 2017Action end-users satellite service

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What action must end-users take to receive service from the new I-4 Americas satellite?

1 Answer

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There will be a short outage that will take place within a window lasting for about one hour, starting from 08:00 UTC on 7 January 2009, for users of our BGAN, FleetBroadband and SwiftBroadband services, while the traffic is transferred from the Inmarsat-4 F2 satellite at 53 degrees West to the new I-4 Americas satellite at 98 degrees West. At the end of the outage users of BGAN in the region will need to re-point their terminals at the I-4 Americas satellite located at 98 degrees West to pick up the new signal. Users of FleetBroadband and SwiftBroadband need take no action as their antennas will locate and track the new satellite automatically. BGAN users can download a new version of BGAN LaunchPad provided by Inmarsat to help with the pointing of terminals.