What action, if any, will IAAR take in case a person or an organization contacts IAAR regarding a product recall involving an IAAR member registrar?
IAAR will advise the person/organization to contact the registrar. The information received by IAAR will be relayed to the registrar in question. 3) In case of a product recall, or in case a product is placed on the market under allegedly unsafe conditions, does that mean that the organization should not have been registered? Could that also mean that the registrar did not do its job right? There are too many variables or issues that could result in a defective or unsafe product. To immediately assume that the organization should not have been registered and/or the registrar did not do a proper job would be unfair and premature. In any event, IAAR encourages a thorough verification by the registrar to determine with objectivity, whether or not the organization’s management system has remained effective in dealing with the issue.
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