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Weve read Ofwats eligibility guidance, but it doesn cover our circumstances, and our potential new supplier isn sure if we are eligible to change supplier. Where can I go for advice?

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Weve read Ofwats eligibility guidance, but it doesn cover our circumstances, and our potential new supplier isn sure if we are eligible to change supplier. Where can I go for advice?

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Ofwat can make a determination on whether a premises is eligible to change supplier where the eligibility guidance does not cover specific circumstances or the licensee and potential customer are unsure how to apply the guidance.

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