Were roles and responsibilities for managing those aspects of detention infrastructure specified in the detention contracts clearly defined?
There was a reactive approach to improving detention infrastructure. The development of detention infrastructure was complicated by the involvement of a number of stakeholders. The ANAO found that roles and responsibilities of the key stakeholders were not formally agreed. The lack of clear and formally agreed responsibilities for particular infrastructure works and repairs and maintenance affected DIMIA’s ability to influence the quality of detention services and provide ongoing cost reductions through the contract. Did DIMIA have an asset management plan for the detention facilities to inform ACM and itself of the need for maintenance and/or upgrade over the life of the contract? Over the life of the contract between DIMIA and ACM there was not a coordinated approach to collecting and analysing information to support an asset management plan for the detention facilities. The absence of an asset management plan led to infrastructure decisions being taken with limited regard to how inf
