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We tried to file electronically and the tax return was rejected because my wifes name did not match her social security number. What should we do?

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We tried to file electronically and the tax return was rejected because my wifes name did not match her social security number. What should we do?

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If the name on her social security card differs from what was provided on the tax return, the electronic transmission will reject. This means the return has not been filed. You need to either use the name exactly as shown on her social security card or change her card at the Social Security Administration and allow two weeks before resubmitting your return electronically. You can contact the Social Security Administration at 800-772-1213 or visit your local Social Security Administration office and follow their procedures to correct your records. For general information about e-file, refer to Tax Topic 252, Electronic Filing.

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