We ordered a memorial with an urn. How do we place the cremains and/or keepsakes inside it?
If a model with an urn was ordered, before installing the cremains and/or keepsakes place the memorial rock on a soft surface such as carpet, towel or other padding. (Please remember, the manufacturer is not responsible for any damage to the memorials when customers unpack or place them). The memorial should then be gently turned over to access the urn receptacle underneath it. Next, as added protection against any moisture getting inside the urn, the role of Teflon Threaded Seal Tape that is shipped with memorial rocks and trees ordered with an urn should be wrapped four or five times in a clockwise direction (while looking at the urn opening) over itself on the threads located at the bottom of the cremation urn near the hollow opening. Once the cremains have been placed inside the urn, the white threaded cap can be hand-tightened onto the end of the urn. (Note: If a family is concerned about complete security of the urn’s contents, a tube of epoxy adhesive can be purchased in advance
