We need to accurately forecast business activity. What reporting capabilities does Microsoft CRM offer?
Microsoft CRM includes a comprehensive set of reporting tools for measuring business activity and forecasting sales. You can run and view reports for sales activity and quotas, closed and pending orders, support incident management and resolution, closed and pending orders, financial summaries, and more. The robust reporting capability of Microsoft CRM will help you identify the opportunities, trends, and problems that guide your business decision making processes. You also can easily export Microsoft CRM report data to other applications, such as Microsoft Excel.