We moved our web content to our new kinetic Service hosted web site and now some of our HTML href links are broken. The domain name stayed the same and these links worked previously, so why are the links broken now?
The web servers used for the kinetic Service are case sensitive. If you were previously on a non-case sensitive web server, this is the most likely cause. Look closely at the directory and file names listed in the broken links. If, for example, an href links to a file named INDEX.Html, and the file name on disk is actually index.HTML, the kinetic Service web servers will consider them to be two different files. For further information, review the section on Web Site File Guidelines and Directory Structure.
Related Questions
- We moved our web content to our new kinetic Service hosted web site and now some of our HTML href links are broken. The domain name stayed the same and these links worked previously, so why are the links broken now?
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