We have open tickets from Tanjung Pinang to Singapore on Penguin Ferries. How do we reserve and confirm seats ?
When you arrive in Bintan, our staff will ask you for your return or one-way ticket back to Singapore, as well as your white Indonesian immigration card. Regardless of your port of departure, they will confirm your seats for you while you are on Pangkil and give you your boarding card and immigration card before dropping you at a ferry terminal. The Pangkil staff will also pay the S$2 departure tax (applicable for TP only) for you. If you are unable to secure a one-way ticket for the return journey via TP in Singapore, please tell our staff when you meet them. They should be able to buy tickets for you (subject to availability). A service charge may apply.
When you arrive in Bintan, our staff will ask you for your return or one-way ticket back to Singapore, as well as your white Indonesian immigration card. Regardless of your port of departure, they will confirm your seats for you while you are on Pangkil and give you your boarding card and immigration card before dropping you at a ferry terminal. The Pangkil staff will also pay the S$5 departure tax (applicable for TP only) for you. If you are unable to secure a one-way ticket for the return journey via TP in Singapore, please tell our staff when you meet them. They should be able to buy tickets for you (subject to availability). A service charge may apply.
