We have had several outsourcing projects fail. What is Techsters strategy to mitigate the typical issues arising out of off shoring?
Techsters understands that offshore outsourcing or offshoring is not just about sending a project to a developer miles away and expecting it to be delivered back successfully. Like any IT project, outsourcing requires active project management strategies from both sides of the table to successfully execute a project. We realize that the most crucial ingredient to successful project management are open channels of communication. We have systems of daily status reports (which detail the work done on a project on that specific day, in both, a text and visual form), daily conference calls between clients and the project manager and weekly project update calls. We also have a system of daily deliverables in order to ensure that there are daily developmental targets to achieve. This helps avoid last minute surprises for both the clients as well as us. All the daily conference calls are followed up with a “Minutes of meeting” which are sent to the client. Any changes to the scope are governed