We have error messages appearing when we try to install the CD. What is the problem?
The problem is not the CD but the operating system of the school network. If an error occurs on installation please check the following: You have logged on as administrator to the computer and not just the network. XP: You have installed or are running on service pack 1 or higher 2k: You have installed or are running on service pack 3 or higher NT: You have installed or are running on service pack 6a or higher RM Connect 2.x: You have turned off file protector before installing. If you are not sure what this means check with the Network Manager or if you are a small school without such a person ask your LEA ICT team for advice.