We have a telephone automated tee time system. Am I required to make it accessible for people who are deaf or hard of hearing?
Whether you use a TTY or an automated system someone who is hearing impaired must be able to make a reservation. If a golfer identifies himself as deaf when checking in, please insure someone from your staff or one of his playing partners lets him know when his time is called. Phone systems in every state also have the relay system, where a caller who is deaf can use a third-party to make calls. Course staff should be aware of the relay system for outgoing and incoming calls.
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