We employ virtual agents who work out of their homes. How can the Voice Mail System benefit their communications?
You can assign a Voice Mailbox for each agent regardless of whether or not they occupy space in your office. Customers can be transferred to these mailbox’s easily. Remote agents can dial into the system from their home office and retrieve messages, send a message or forward messages. If your outside lines are equipped with call transfer capability, incoming calls can also be transferred directly to agents working out of their home office.
Related Questions
- I currently own an NBX 100 Communications System with a 12-port voice mail license. Can I upgrade my system to the new SuperStack 3 NBX solution?
- We employ virtual agents who work out of their homes. How can the Voice Mail System benefit their communications?
- How is the voice mail system going to be promoted?
