We already provide phone interviews for all recert cases. Why is it important to provide them at intake?
Californias food stamp participation problem is so severe that we must improve access at the front end as well. Phone interviews at recert are a great first step. They will make it easier for existing participants to maintain the nutrition assistance they need. But recert phone interview dont help new applicants and California must get more new applicants into the program. The working poor would especially benefit from easier access at application given their work commitments. Only 33% of eligible working Californians participate in the food stamps increased access through phone interviews at application can help improve this measure.
