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Was the client-side component installed using Add/Remove programs under the control panel?

April 26, 2017client-side component CONTROL installed panel Programs remove

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Was the client-side component installed using Add/Remove programs under the control panel?

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If so, the installation may not have taken. Please remove the client-side component through Add/Remove Programs, reboot the machine, and then reinstall by just double-clicking the executable file. • Was the client-side component installed on a Windows NT, 2000, or XP machine without being logged in as an Administrator? The ScrewDrivers v3 product adheres to the Microsoft requirement for being an Administrator when installing software on the Windows NT, 2000, or XP platforms. • If the client machine is a Windows NT, 2000, or XP machine, is the spooler service running locally? • This next set of questions only apply to environments running Citrix (Metaframe “1.8” or “XP” & the ICA “Full Program Neighborhood Client”, “Web Client”, or “Program Neighborhood Agent”). The ScrewDrivers v3 has a search functionality built into the client-side component so that selection of a directory path or choice of client-side executable is not necessary. The new functionality will search all local harddriv