Was a Delicates or Gentle cycle or Low Spin speed selected?
Gentle cycles, such as Delicates or Gentle and Hand Washables, use slow spins to keep fabrics from stretching and wrinkling. Slow spinning also leaves more water in the load. To remove more water, select a cycle that uses high spin speeds. A cycle or fabric selection such as Super Wash or Heavy Duty has higher spin speeds and will leave less water in loads.