Using Word 2003 or 2007, why does an outline appear around a text box in the left margin of a page when using an HP printer?
This issue is isolated with random HP printers using PDL/PCL 5/6 language with Word 2003. Microsoft owns this issue and it does occur periodically in Word 2007. Two solutions are available: (1) Change your printer driver to a Post Script driver; or (2) change the text box “FILL: COLOR” to NO FILL. The default is white and cannot be reset in Word. Changing the FILL COLOR to NO FILL is usually changed in a document template where the text box is inside the header or footer. To make the change, right-click on the text box inside the header/footer > click Format Text Box, > click the drop-down box for FILL: Color and select NO FILL. NOTE: If your document is based on a template, making the above changes to your document template will make the fix permanent with subsequent documents based on that template until reset.