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Use both the web upload page and Uploadr. Does the upload fail for one or both?

fail page upload uploadr web
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Use both the web upload page and Uploadr. Does the upload fail for one or both?

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• Briefly turn off the power to any broadband modems and routers to reset the network connection. • If you connect wirelessly, move your computer closer to the wireless access point, or ‘plug in’. • Temporarily turn off any antivirus or firewall software and try an upload. If the upload is successful, look to see if you can add Uploadr to an exceptions list of applications that can access the Internet. • If you are a regular Firefox user on Windows, make sure Internet Explorer is not set to “Work Offline” mode (this only applies to older versions- make sure you have the latest version). If you are networked through a router that is plugged into a home broadband modem, unplug the router and connect your computer directly into the modem itself. If the connection is now open, then the router could be slowing or blocking the connection and you may need to consult your manual for configuration options. Sometimes setting to a slightly lower MTU value or matching it to the value used by your

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• Briefly turn off the power to any broadband modems and routers to reset the network connection. • If you connect wirelessly, move your computer closer to the wireless access point, or ‘plug in’. • Temporarily turn off any antivirus or firewall software and try an upload. If you are using AVG’s anti-virus software, please disable their Link Scanner as there are known conflicts with that software. If the upload is successful, look to see if you can add Uploadr to an exceptions list of applications that can access the Internet. • If you are a regular Firefox user on Windows, make sure Internet Explorer is not set to “Work Offline” mode (this only applies to older versions- make sure you have the latest version). If you are networked through a router that is plugged into a home broadband modem, unplug the router and connect your computer directly into the modem itself. If the connection is now open, then the router could be slowing or blocking the connection and you may need to consult y

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