Up FAQ #11: Can collectors charge for copies of documentation and mailing costs when they verify debts?
NO! The cost of obtaining documentation to validate a debt is considered part of the cost of doing business by the collector and cannot be passed on to consumers. Collectors may not charge you for copies of the documentation of the indebtedness mailed in response to your dispute letter. To do so could constitute an imposition of a fee or service charge in violation of Section 808(l).
Related Questions
- What controls are in place to verify that the data entered is accurate since we are not making copies of the employees documentation?
- Why does the university charge for Facilities and Administration ("F&A") (aka indirect costs or overhead) costs?
- Up FAQ #11: Can collectors charge for copies of documentation and mailing costs when they verify debts?
