Up 11. Why does child support stop when the member retires?
Currently, DFAS does not have an automated process to allow the child support payment instructions to move from the active duty pay account to the retired pay account. When a member retires, it can take between 30 and 60 days to build the retired pay account because of the need to get documents from the personnel community. Therefore during this time, no child support deductions can be made. An automated solution to this problem is being worked but not available as of yet. In the meantime, if you are a member about to retire and have a support obligation that needs to continue, you should call customer service at (216) 522-5301 or send an e-mail to let them know of your status. If you are the person receiving the funds and you know the member is about to retire, send the information or call (216) 522-5301. Have the member’s SSN (Social Security Number) ready. Up 12.
Related Questions
- When an employee files a workers’ compensation claim or retires, and we are already withholding child support payments for that employee, are we required to file a report on the change?
- When an employee files a workers’ compensation claim or retires, and we are withholding child support payments for that employee, are we required to file a report on the change?
- Up 11. Why does child support stop when the member retires?
