Unlimited admin time”, how is that possible?
Unlimited admin time means we do not limit the amount of server management and server administration work that you submit, and we do not charge based on the amount of work that you submit. Some customers submit 10 tickets per day, some customers submit 1 ticket per month, it all balances out. Tickets are answered in the order they are received, so if you submit 10 tickets at once, they will be answered one after the other in order.