Unable to download program, I get the error message; “Unable to use OLE Automated Protocol Handler RealDownload.ProtocolHandler” Any suggestions?
A. It would appear that at some point the settings in your browser have become changed or corrupted somehow as you should receive a prompt window when clicking on the download link asking if you would like to “Save” or “Run/Open” this file (“Save” should be chosen if you do get this window). You could try resetting the options in your browser but you may find that a re-install is required. In the meantime you could try right mouse clicking on the download link and choosing “Save Target As” from the pop up menu. Also you can contact us using our contact form.
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