Try contacting BBC Support for more help. Why can I hear audio using a different streaming programme such as Windows Media Player?
When the BBC began publishing audio and video content Real Media was the most secure form of streaming. Unfortunately Microsoft no longer supports Real content. Consequently, many of the later versions of the Windows Media Player will not play our clips. This may change in the future. NB: Some World Service clips are streamed for the Windows Player programme. Is it instantaneous? “Streaming” media is not saved on your computer, it is just played as it is sent to you – a bit at a time – thus it’s much quicker to start going, than downloading the whole audio file. But this means it’s fractionally behind what you hear coming out of an ordinary radio. For any more technical problems, try the BBC help guide to listening to Internet radio: Click here for BBC Audio Help I can’t hear football commentary! The BBC regrets that it is unable to stream football match commentaries on its websites. (The only exceptions are FA Cup matches, and non-league matches.) Broadcast rights restrict the BBC to