Troubleshooting issues/technical problems What if I have trouble with checking in using EasyCheck-in Online?
• Start the transaction again, by going to www.united.com/employeetravel and ensure the correct information was entered • If you are sponsored by a United Express/Mileage Plus employee ensure you’ve entered the employer name before entering the file number • Ensure you have made a listing. If not, go to weblist or call 1 800 UAL-LIST. If you should continue to have problems, please see a Customer Service Representative for assistance. I received a message that I was not able to use EasyCheck-in Online. Why not? Some circumstances require customer service representative assistance for check-in. I lost or forgot my boarding pass. What should I do? If you lost or forgot your boarding pass, please log back in to EasyCheck-in Online or access an EasyCheck-in Kiosk to reprint your boarding pass. What if I am traveling positive space and I receive a boarding pass that doesn’t have the bar code images on the boarding pass? This image is necessary as it contains the bar code required to check y
