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Trouble Placing an order?

April 26, 2017placing

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Posted

Trouble Placing an order?

1 Answer

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Posted

If your card has failed please try the following: • Check that we accept the card you are trying • Make sure that there are no spaces in the credit card number • Check that you have entered the correct expiry date of the card (you do not need to enter a start date or issue number if your card does not have one) • Ensure that you have entered the 3 digit Card Security Code from the back of your card • Use another cardIf you are still experiencing problems making an order, then please email your credit card details to orders@ore-anbeauty.com where we will be able to manually process your order. Alternatively, you can fax your order through on +44 (0) 1484 711 115 (24hrs). Returns PolicyWe do accept goods back at ore-an ltd, however only in the following circumstances: • They have been un-opened and unused and are in a re-sealable condition. By this we mean that all packaging and or cellophane wrapping and tamper resistant seals must be intact. • We have sent the wrong products in an orde