Transana 2.20 or later crashes on Windows right after I specify a database name. How do I fix this?
As it states on the download pages: The Windows version of Transana requires that the QuickTime player be installed. If QuickTime Player is not installed, Transana crashes with a system error after you give it a database name. Downloading and installing the QuickTime player solves the problem. Unfortunately, there is no way to trap this system error within Transana and report the cause and solution to the user.