top of page Q:How involved is GEMMS in the system implementation and training of practice staff?
A typical ECIS implementation requires approximately 18 weeks and GEMMS implementation staff members are on site throughout the entire implementation cycle. GEMMS plays a very active role in the overall implementation and training, working with and training both your staff and physicians. We utilize a “train the trainer” philosophy for your clinical and practice management staff, thus allowing them to obtain the most efficient and effective hands-on experience possible. Our training methods allow your staff to be working and training on their own in the shortest possible time frame, with the GEMMS staff available to support them. Once the implementation and training cycle is complete and the implementation staff leaves the site, GEMMS offers continuous 24/7 help desk services.
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