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To what extent are residents with dementia being included in long-term care facility consumer satisfaction surveys today?

April 26, 2017consumer dementia extent facility included long-term residents satisfaction surveys

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To what extent are residents with dementia being included in long-term care facility consumer satisfaction surveys today?

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A number of resident satisfaction tools are being implemented statewide in order to inform consumers of all residents perspectives, including those with dementia:In 2004, British Columbia interviewers invited every resident in every nursing facility to participate; while in 2002 and 2003 Ohio conducted interviews with a sample of residents in every nursing facility.In Rhode Island (2005 and 2006) and Minnesota (2005, 2006 and 2007) interviews were conducted with residents using a sampling plan similar to Ohio. Here is an example of response rates for residents of different cognitive levels, when using a satisfaction tool designed especially for use across all cognitive levels.