to submit a billing question via our feedback form. Q: How can I review the charges billed to my account?
logging in and going to your Account History page. Q: What do I do if my credit card has been charged without my authorization? A: If you suspect that an unauthorized charge has been placed on your credit card, contact us immediately at (800) 263-6317. Our GoToMeeting Customer Care agents will investigate the charge to resolve the matter for you as quickly as possible. If you are calling from outside North America, please click here for the phone number to use. Q: What if I purchased the wrong plan? A: If you mistakenly purchased a plan or made an unwanted change to your existing plan, please contact us so we can adjust your account to reflect the correct plan and any applicable charges or credits. (Please refer to your Account History page located under My Account for your account details.) By default, account credits will be applied towards your next scheduled payment. Our Customer Care Department will be able to make any necessary adjustments to your account and can be contacted by
Related Questions
- to submit a billing question via our feedback form. Q: How do I change the credit card or update the billing information on my account?
- to submit a billing question via our feedback form. Q: How can I review the charges billed to my account?
- to submit a billing question via our feedback form. Q: How do I cancel my paid subscription plan?
