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To cancel an order, please contact our Customer Care Center via email at customerservice@greenpoints.com. If an order has already been shipped from our warehouse, please follow the return policy outlined in the answer to: “What is S&Hs merchandise return policy?

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To cancel an order, please contact our Customer Care Center via email at customerservice@greenpoints.com. If an order has already been shipped from our warehouse, please follow the return policy outlined in the answer to: “What is S&Hs merchandise return policy?

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What is S&H’s merchandise return policy? You can return merchandise that you’ve ordered from the S&H Rewards catalog for any reason within 30 days for replacement or a refund. In order to ensure that your S&H greenpoints account is properly credited, we ask that you return the item(s) in original packing, include a copy of the packing slip, a note explaining the reason for the return, and your decision to exchange or request a refund. Refunds will be credited in the form of greenpoints to your S&H greenpoints account. Note: Gift certificates cannot be returned for any reason with the exception of an error on the part of S&H. Back to top How can I get a copy of S&H Rewards catalog? The most up-to-date S&H catalog is viewable on our web site in the Redeem Greenpoints section We are constantly adding new merchandise and gift certificates for our members to enjoy. For a printed version of the catalog, please email your request to customerservice@greenpoints.com or mail a request to: S&H Cu

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