Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

Time was deducted from my Virtual AT&T Global PrePaid Card, however the call did not go through; can I receive a credit for that time?

April 26, 2017card credit deducted global prepaid time virtual

0

Posted

Time was deducted from my Virtual AT&T Global PrePaid Card, however the call did not go through; can I receive a credit for that time?

1 Answer

0

Posted

An AT&T Customer Service Representative will need to check your Virtual AT&T Global PrePaid Card activity in order to replenish it with the appropriate number of minutes that were mistakenly deducted. Please call the Customer Service number on your Card and be ready to supply them with your toll-free Dial Number and PIN.