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Time was deducted from my AT&T PrePaid Phone Card, however the call did not go through. Can I receive a credit for that time?

April 26, 2017card credit deducted phone prepaid time

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10 Posted

Time was deducted from my AT&T PrePaid Phone Card, however the call did not go through. Can I receive a credit for that time?

1 Answer

0

10 Posted

An AT&T Customer Service Representative will need to check your AT&T PrePaid Phone Card activity in order to replenish it with the appropriate number of minutes that may have been mistakenly deducted. Please call the Customer Service number provided with your Card and be ready to supply them with your toll-free Access Number and PIN.