This user was unsubscribed via email, so why is the subscription still listed in the Kavi Mailing List Manager?
If it has been less than 24 hours since the unsubscribe request was sent via email, the daily synchronization operation may not have updated the Kavi Mailing List Manager database yet. If you are in contact with the user, you may want to verify that the user has followed correct procedures: the request must be sent from the subscribed address and the user must also reply to the unsubscribe confirmation request. If this procedure has been followed, the user should receive a confirmation via email that they have been unsubscribed. If this confirmation is received, Kavi Mailing List Manager should display the correct subscription status within 24 hours. You should also suggest that the user contact support if they receive any email from this list except this confirmation. Required subscriptions can be readded, especially subscriptions to the Members list. Its also possible that this user is required to receive email from this list because of a position they hold (e.g., the user is a prima
