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Theres an alert on a device. Why wasn a trap notification received?

April 26, 2017Alert device NOTIFICATION received trap

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Theres an alert on a device. Why wasn a trap notification received?

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This problem could caused by one of the following: •Trap receiver logs the trap but doesn’t display it—Check the trap receiver. •Connectivity issue between ITM server and trap recipient system—Check connectivity. •Incorrect or inactive subscription—Check whether: –Device is part of trap subscription with status Running. –Trap recipient IP address/DNS name and destination port both correct. Verify that ITM sends trap packets: 1. Set logging to debug for Notification Services 2.